Amazon isn’t the one responsible for this action; rather, it’s the sellers who are altering the return address of their products to evade return fees. Opting for a random address is a more cost-effective choice for them. Amazon can stop it.
So it’s not Amazon’s responsibility to confirm the address of companies they allow to sell products on their site? I think that’s at least partially in Amazon’s domain, they can at least confirm addresses and where sellers are shipping products from compared to their return labels. It may be cost effective but if the seller doesn’t expect their shoes back why even bother? Oh cause then customers would take advantage… yeah can’t have that.
Morally yes in the sense that they can do shit about it and bloody should, legally I think the ball is in the court of delivery companies, though. Providing fake return addresses is not something they should let senders get away with, least of all commercial ones. Write contractual damages into the delivery contract, hook legal up to the data feed, done.
Amazon isn’t the one responsible for this action; rather, it’s the sellers who are altering the return address of their products to evade return fees. Opting for a random address is a more cost-effective choice for them. Amazon can stop it.
So it’s not Amazon’s responsibility to confirm the address of companies they allow to sell products on their site? I think that’s at least partially in Amazon’s domain, they can at least confirm addresses and where sellers are shipping products from compared to their return labels. It may be cost effective but if the seller doesn’t expect their shoes back why even bother? Oh cause then customers would take advantage… yeah can’t have that.
The responsibility lies with Amazon, although it’s probable that sellers manipulated the automated-system, a tactic they frequently employ.
Morally yes in the sense that they can do shit about it and bloody should, legally I think the ball is in the court of delivery companies, though. Providing fake return addresses is not something they should let senders get away with, least of all commercial ones. Write contractual damages into the delivery contract, hook legal up to the data feed, done.