It is still true, at least in Europe. I mean, they’re not actually trying to destroy your life, you know, but they’re after the company’s best interests. They might help you, and might make things not the worst they possibly can, because that’ll give a bad rep, but they’re not your friend.
I do that sometimes. When the lenses have grease or salt from the beach, and I have no quick access to water, I’ll lick them. I don’t recommend it, but I do it.